Strong communication is one of the most powerful skills a leader can build.
In this episode of Uncensored and In Charge, Erin Childs dives into the connection between communication, articulation, listening, tone, and leadership presence. She explains why it’s not just what we say, but how we say it, and how that message is received by our teams, clients, and customers.
Presented by Erin Childs, Independent, Restaurant Consultant & Coach, and host of the Uncensored and In Charge on CaterLinked.
In this session, Erin explores:
Why communication impacts trust, team morale, conflict resolution, and customer perception
How articulation training can improve leadership presence
Why pacing, pausing, and tone matter when delivering important information
How filler words, weak endings, and rambling can weaken your message
The importance of listening to understand, not simply listening to respond
Practical exercises teams can use to improve clarity and confidence
Whether you are leading a catering team, preparing for a client event, training managers, or working to strengthen your leadership presence, this episode offers practical tools you can use right away.
Want to attend the next session live and ask your own questions? Check the Events section of CaterLinked.com for upcoming sessions.
