AI Basics for Restaurant Professionals

In this episode of Tuesday Tech Talk, Crystina Clauson breaks down the fundamentals of AI in a way restaurant professionals can actually use.

You’ll learn:

  • What AI really is—and what it isn’t
  • The difference between bots, AI bots, and AI agents
  • Where AI is already showing up in restaurants (and what’s next)
  • How to give better instructions to get more accurate responses
  • Real-world examples of AI used for training, marketing, kitchen ops, and guest feedback

Whether you’re tech-savvy or just starting to explore AI, this episode will help you cut through the noise and walk away with practical insights you can apply right away.

🎙️ Presented by: Crystina Clauson, CEO of Make Good Lemonade

Crystina Clauson

Crystina Clauson

Crystina is a seasoned restaurant consultant with a strong background in off-premises dining, restaurant technology, and operational strategy. With extensive experience on the brand side, she played a pivotal role in scaling a single restaurant concept into a multi-brand holding company with nearly a dozen concepts. Before transitioning to the next venture, she was managing close to $100 million in annual online transactions.

An expert in onboarding new technologies, migrating POS systems, and opening restaurants, Crystina specializes in optimizing operations for off-premises success. Known for bridging the gap between complex technology and practical implementation, she translates industry jargon into actionable strategies that drive measurable results.

A firm believer in operational efficiency, Crystina follows one guiding principle: the kitchen is sacred. If a solution doesn’t work for the kitchen, it doesn’t work—period. She applies this philosophy to how she approaches new technology, ensuring that every system or process she implements enhances kitchen workflows rather than disrupting them. By prioritizing operational practicality, she helps teams adopt new tools seamlessly and effectively.

Now part of CaterLinked, Crystina works alongside restaurant teams to develop and scale real catering programs that deliver tangible results. With a hands-on, results-driven approach, she helps restaurants take full advantage of emerging technology to streamline operations, enhance guest experiences, and drive sustainable growth in an evolving industry.

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