Practical perspectives on building stronger teams, developing people, communicating effectively, and leading catering and hospitality organizations with confidence.
In the catering industry, team coordination is everything. From managing logistics to delivering exceptional customer service, your team’s alignment is the key to your business’s success. It all starts with a thoughtful, engaging onboarding process that not only sets the…
The Evolution of Business and the Constant of Culture I wrote an article in 2013 about how culture trumps strategy. In the past 12 years, the world has evolved in many ways: We get our news from different sources, interact…
Recently I found myself in a certain grocery store, and I started thinking about their catering program, as I often do. I decided to look it up on their website while I enjoyed one of their burritos. Unfortunately, to my…
What is the future of catering? A big question for sure, but when the catering industry is slated to make up to $124 billion in the US by 2032 it’s an important one to ask. To narrow this down, I’m…
The catering industry is large, diverse and complicated. With a constant stream of new technologies and ideas, it’s easy to get lost in the weeds of it all. Is this catering software good enough? Does it cover all my needs?…